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Admin Tools

#10983 update message for joomla update

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Saturday, 18 February 2012 10:02 CST

user38727
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? No
Joomla! version: 1.7.5
PHP version: 5.2.17
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Admin Tools version: 2.2.a3

Description of my issue: Hi, how do I turn off the automatic generated email for updating the joomla? Please note that the plugin "System - Admin Tools Update Email" is disabled. Thanks a lot in advance.

nicholas
Akeeba Staff
Manager
This is the only plugin sending this message. Please make sure that you have disabled the plugin from all of your sites which may be emailing you, including local copies and development sites. One common issue is that someone has created a dev site, forgot about it, disabled the plugin on the main (live) site and continues to receive emails from the dev site, thinking that it's the main site sending them. If you double check the update URL it should be very clear which site of yours is emailing you.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user38727
Hi Nicholas,

The problem still exists. I receive 4-5 email every day for upgrading the JOOMLA from version 1.7.5 to 2.5. I do not intend to upgrade my joomla site to version 2.5 and I want to stop receiving these notifications. Please note the following:

1. The plugin "System - Admin Tools Update Email" was disabled by default.
2. There are no local or development sites ( I checked it and the update link is generated by the main website )

Can you please assist?

BR,

MENELAOS

nicholas
Akeeba Staff
Manager
If you want to disable the Joomla! update emails (not the Admin Tools update emails) you have to unpublish the "System - Joomla! Update Email" plugin.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user38727
many thanks. issue has been solved.

nicholas
Akeeba Staff
Manager
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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