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Admin Tools

#12563 Log in Error msg - You are a spammer, hacker or an otherwise bad person.

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Wednesday, 06 June 2012 07:46 CDT

Tuesday, 05 June 2012 16:24 CDT

gmoore
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: (2.5.4)
PHP version: (unknown)
MySQL version: (unknown)
Host: (Rochenu)
Admin Tools version: (unknown)

Description of my issue:

When attempting to get to my site I get the following error message "You are a spammer, hacker or an otherwise bad person."

A google search shows some things that this might be a blocked IP address? Not sure how to resolve it...any advice appreciated..

Tuesday, 05 June 2012 18:18 CDT

gmoore
for some reason - the IP address of my current provide (Comcast in MD) got blocked.

I managed to log in from a remote site and deleted that IP address and all seems well.

Any advice on how to prevent that from happening?

Wednesday, 06 June 2012 03:05 CDT

nicholas
First, for the benefit of future searches, the workaround to unblocking yourself is documented here: https://www.akeebabackup.com/documentation/troubleshooter/atwafissues.html

Now, in order to find out why you got blocked you have to take a look at Admin Tools, Web Application Firewall, Security Exceptions Log. Search your IP address and see what the Reason and Referrer columns read. This will tell you why and on which page you got blocked. Maybe you will also want to adjust your automatic IP block settings at the bottom of the Configure WAF page. The default settings are very strict.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 06 June 2012 07:44 CDT

gmoore
thanks...

Wednesday, 06 June 2012 07:46 CDT

nicholas
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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