Support

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.14
PHP version: 5.3.24
MySQL version: 5.0.96
Host: Go Daddy
Admin Tools version: 2.5.6
Description of my issue: I searched through all of the support tickets and tried all of the suggestions. Initially I was using the Go Daddy URL redirect. After purchasing Admin Tools I thought I would use the URL Redirection associated with it instead.

Existing URL:
index.php?option=com_igallery&view=category&igid=2&Itemid=131

New URL:
ted

If someone types in http://www.c22sail.com/ted they should redirect to http://www.c22sail.com/index.php?option=com_igallery&view=category&igid=2&Itemid=131

I have tried "Keep URL Parameters" checked "Yes" and "No". Neither works. I have also tried with the full path in the existing URL field.

Instead they are redirected to the 404 error page.

As I mentioned, this was working with the Go Daddy URL redirect, I just thought it would be easier to work with it in Admin Tools. I deleted it from the Go Daddy URL redirect and it up in Admin Tools. I couldn't get it to work. Now that I have tried to get it to work with Admin Tools, when I go back to Go Daddy, it will no longer work there either. I have another redirect still associated with Go Daddy that does work so I really don't understand what is going on.

As soon as I enable Search Engine Friendly URLS to YES my whole site breaks. That is, anything beyond the home page goes to a 404.

The .htaccess maker is very complex and the instructions are also difficult to figure out what I am doing or what setting I really need. I would be willing to give it a try but I have the issue with Search Engine Friendly URLS first.

Finally got the SEF URLs to work. It turned out to be some bad code in my htaccess file. That fixed I also got the URL redirect to work for one redirect but not the other.

This one works:

Existing URL: /photos/pat-page-photography
New URL: pat

This one doesn't:

Existing URL: photos/ted
New URL: ted

I can change the New URL to anything else and it will work. For example, tdm will work, but my name won't. This tells me something is hiding somewhere that conflicts with ted, but cannot figure out what it might be.

Any ideas?

If it were only that easy. That was just an error in my typing the post. It doesn't like the word "ted". I can change the new URL to anything other than "ted" and it will work.

For example, this works:

Existing URL: photos/ted
New URL: tdm

Over the weekend I decided to try another approach. As a test I added a menu item and named it "ted" and pointed it to the existing URL of "photos/ted". That didn't work either. I renamed the menu item to "tdm" and pointed it to "photos/ted" and it worked. Changed it back to "ted" and it failed.

I used to have this working in my htaccess file but since I have installed Admin Tools I haven't been able to get this to work with either htaccess, Admin Tools redirect, or as a menu item.

I give up. We aren't communicating. It used to work before Admin Tools. Now it doesn't.