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Admin Tools

#17271 2-step authentication not working

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Friday, 30 August 2013 10:50 CDT

user65685
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes - Setting up Two Factor Authentication, Troubleshooting and maintaining Two-Factor Authentication
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (/documentation/admin-tools/waf-twofactorauth-troubleshooter.html )
Joomla! version: (2.5.14)
PHP version: (5.3)
MySQL version: (5.0)
Host: (godaddy)
Admin Tools version: (2.5.6)

Description of my issue: I have installed/setup this feature for 2 websites, at the admin login page there is now a field for Security Code yet if you leave this blank and just enter username and password you are still logged in successfully. It appears that the 2-step auth is not working

tampe125
Akeeba Staff
Hello James,

I just tested it on our test server and everything went fine.
Did you follow every step in the page inside Admin Tools?

Davide Tampellini

Developer and Support Staff

๐Ÿ‡ฎ๐Ÿ‡นItalian: native ๐Ÿ‡ฌ๐Ÿ‡งEnglish: good โ€ข ๐Ÿ• My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

nicholas
Akeeba Staff
Manager
If your IP address is in the whitelist or any of the allowed IPs in the Configure WAF page no security check applies to it, including 2 factor authentication.

Nicholas K. Dionysopoulos

Lead Developer and Director

๐Ÿ‡ฌ๐Ÿ‡ทGreek: native ๐Ÿ‡ฌ๐Ÿ‡งEnglish: excellent ๐Ÿ‡ซ๐Ÿ‡ทFrench: basic โ€ข ๐Ÿ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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