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#17279 Uploading error

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by tampe125 on Friday, 30 August 2013 03:50 CDT

Thursday, 29 August 2013 17:18 CDT

user63889
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.14
PHP version: (unknown)
MySQL version: (unknown)
Host: private server
Admin Tools version: Last

Description of my issue:

Hi, i have a error and i can fix it:
i CAN upload .pdfs without problem, but i CAN'T visualize because when i type the URL or make a weblink, appears they message "ERROR SERVER - 500 Internal server error"

All the file i upload get with 666 permission or everyone CANT NOT READ, so i have to go one by one and change permissions to 774 or everyone READ

This happen since i update this tools:
Joomla 2.5.14
Admintools of Akeeba backup
RSFirewall of rsjoomla

any help will be aprecciated

Thanks for your time and help

Friday, 30 August 2013 03:50 CDT

tampe125
Hello Alejandro,

if you change permissions you can access your files?
If so, this is a permissions problem, you have to contact you tech support since they messed up groups and users.
This is a server configuration error, we can do very much; there are a couple of workarounds, but they will help you to mitigate the problem, not to solve it.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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