Support

Admin Tools

#17448 AT update

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Thursday, 12 September 2013 08:00 CDT

user70185
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.14
PHP version: 5.3.24
MySQL version: mysql Client API version 5.5.19
Host: (optional, but it helps us help you)
Admin Tools version: 2.5.7 (updated from 2.5.6)

Description of my issue: Constant email alerts regarding J! core

[COPY OF EMAIL]

An updated version of Joomla! is available.

Joomla! version currently installed: 2.5.14 << NEWEST VERSION
Joomla! version available for installation: 2.5.10 << Several releases old

To install the update on {SITE NAME} please click the following link. If the URL is not a link, simply copy & paste it to your browser.

Update link: [site link]


This one - time use link, valid for 24 hours, will automatically log you in to [SITENAME] and take you to Admin Tools' Joomla! update page.
----------

*** IMPORTANT NOTES ***
1. This email has been automaticaly sent by your web site.

2. To disable automatic notifications disable the 'System - Joomla! Update Email' plugin in the Plugin Manager.

AkeebaBackup.com DOES NOT collect installed version information, share your personal or contact information, send out emails about new updates to its subscribers, have access to your website, know your Super Administrator username/password or know the domain name of your site.

You have received this email FROM SOFTWARE RUNNING ON YOUR OWN SITE because you activated this feature during Admin Tool's first run, by clicking on a check box with a clear explanation of how this feature works printed under it.

----------
[END EMAIL COPY]

Besides disabling the email alerts, what can be done to stop these emails? Also, why would we be instructed to revert to a previous release?

Thanks,

nicholas
Akeeba Staff
Manager
Please go to Joomla!'s Extensions, Manage Extensions, Update and click on Purge Cache. Then click on Fetch. This should update Joomla!'s update version cache.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user70185
I was able to navigate/click through "Purge Cache" (completed). I was not able to find anything labeled Fetch.

I am now receiving emails telling me to update to the J! version we have installed.


------- EMAIL ---------
An updated version of Joomla! is available.

Joomla! version currently installed: 2.5.14
Joomla! version available for installation: 2.5.14

To install the update on [SITENAME] please click the following link. If the URL is not a link, simply copy & paste it to your browser.

Update link: [SITE LINK]


This one - time use link, valid for 24 hours, will automatically log you in to [SITENAME] and take you to Admin Tools' Joomla! update page.
------- EMAIL ---------

When I've clicked through the update link, J! tells me the site has the most up-to-date version of 2.5.14.

Thanks,

nicholas
Akeeba Staff
Manager
Please unpublish the Joomla! Update plugin. I am trying to reproduce the issue and fix it for the next release or completely remove that plugin.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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