Support

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes -
Admin Tools' Web Application Firewall (WAF) locked you out of your site
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? yes - above
Joomla! version: Joomla! 2.5.14
PHP version: 5.3.27
MySQL version: 5.5.30-cll
Host: inmotionhosting.com
Admin Tools version: 2.5.8

Description of my issue:
My internet provider recently changes my IP address. I can not login without disabling the main.php. Get the "spammer bad person line".
Checked - WAF/never block these ip's (my new inserted and removed old), Site Blacklist - removed no longer there, Security Exception Log - not there, checked php myadmin - _admintools_ipblock and ipautoban - not there, cleared browser cache and history, cleared site cache.

Username and password did not change.

Running out of options?? What might I be missing please.

Do you have any GeoIP bans? That's the only thing I can think of that you didn't mention.

Dale

Hello Dale,

Yes. But not for North or South America. My IP also reads from my current US town location. I clicked on the 'update GeoIP.dat' button. - No change.

.htaccess Maker is running. Is there something there needing deleted and redone??

- Drew

.htaccess Maker has a couple of spots where it can affect a URL, but I don't see anywhere that it uses an IP address. The exception would be a custom rule, you could put anything in there.

The only thing I see that may still be blocking IPs is the GeoIP block. Please go to http://www.maxmind.com and test your IP to see where if falls in the database.

Did you add your new IP to the Administrator IP Whitelist?

Dale

SOLVED

For some reason???? my server did not display my IP in the Blacklist until I rechecked everything again in the morning. Strange. But solved. Thanks!

I'm glad you got it fixed!