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Admin Tools

#18167 Errors in Admin Tools

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by mwlake on Tuesday, 19 November 2013 05:31 CST

mwlake
 Several issues:

When a Security Exception is discovered and I login to the Joomla Backend>Admintools>Web Application Firewall>Security Exceptions Log and click on the Red Flag next to the IP Address, a message appears "IP range saved in Blacklist". BUT, the IP Address doesn't appear in the Blacklist and the Flag next to the Security Exceptions IP Address remains Red.

Next:
If I try to Manually add a New IP or IP Range to the Blacklist from the "Site IP Blacklist" page after I have filled out the appropriate text boxes and clicked on Save, a message appears in Red Text stating "You have to specify an IP address".

Is Admin Tools broken on my Site, Hacked, please advise. Should I remove Admin Tools and reinstall?
How do I do this to insure a clean install over the old one.

tampe125
Akeeba Staff
Hello Michael,

the error you're reporting happens when your server fails to comunicate the database structure to Admin Tools.
It's quite rare (I only saw that a couple of times), but don't be afraid, there's an easy fix!
Just go in the cache management page, and delete the entry named fof.

Done! Now you can add and manage your ip.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

mwlake
Excellent! Thanks for the quick reply and solution. I usually leave the /fof folder alone in the cache folder and don't delete it when I did a manual cache cleaning. Now I know better if and when I come across this problem again. Great support too.

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