Support

Admin Tools

#19668 Database Space with File Scanner

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by tampe125 on Monday, 24 March 2014 11:01 CDT

user74504
 hi Nicholas,

my host closed my site yesterday, because of exceeding database space. Looking in PhpmyAdmin, i found out that the files Scans from admin tools were over 300 Mo of database space, which you said was possible in the doc.

2 questions please :

1) is this possible to store the scans in a different database ? (so as when it's too big, my nice host doesnt close my website without warning me...)

2) Looking in the ticket #11144 – Question about the PHP-scanner , you seem to say that only 4 to 6 pages in the first scan should show suspicious files. in my case, ALL files were suspicious non-0. And the first ones, scoring 13000, had a trojan actually. So, one, big thank for this wonderful software !!! and two, should i examine each of my 28000 suspicious files ? three, is this a reason for such database space ?

thanks one more time,
Adrien

tampe125
Akeeba Staff
Hello Adrien,

  1. I'm sorry but you can't do that
  2. Most likely you have triggered the option Calculate diffs when scanning. As per our docs, it could inflate your database very quickly (it stores a copy of every file in the db). I think you should examine only the files with the highest score, and if they're ok, mark them as safe

Davide Tampellini

Developer and Support Staff

๐Ÿ‡ฎ๐Ÿ‡นItalian: native ๐Ÿ‡ฌ๐Ÿ‡งEnglish: good โ€ข ๐Ÿ• My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user74504
hello Davide,
thx for the info. What is a high score you would say ? above ..... ?
best
adrien

tampe125
Akeeba Staff
Please check our doc page, you can find several useful hints about the threat score.

Davide Tampellini

Developer and Support Staff

๐Ÿ‡ฎ๐Ÿ‡นItalian: native ๐Ÿ‡ฌ๐Ÿ‡งEnglish: good โ€ข ๐Ÿ• My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!