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#19739 using .htaccess maker turned website blank

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
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PHP version
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Admin Tools version
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Latest post by tampe125 on Wednesday, 02 April 2014 07:49 CDT

Wednesday, 02 April 2014 05:23 CDT

user83629
 Hi Guys,

I used .htaccess maker and added the following under "Allow direct access, including .php files, to these directories"

cache/widgetkit/
cache/com_zoo/
cache/template/
templates/yoo_avenue/

Once I did that, the issue I was initially fighting was sorted out (having a styled backend for the Yootheme Widgetkit)

However, now my website is totally blank. I mean, all articles, menus and modules are still accessible in the backend, however on the frontend, the website has nothing on it.

The only thing I see is the default page and an edit button that works. But the article, or the menu are not displaying anymore.

Tried to delete the htaccess file, doesnt help. I replaced it with another "standard" one found on the web, doesnt help either.

When I activated the console debugging tool in the backend, I got the following message:

"Parsing errors in language files"

Please let me know if you need further info on that, and help if you can...dont know what to do at this stage.

Wednesday, 02 April 2014 05:47 CDT

user83629
More information...I noticed that all menus and article "Access" was chaged to "guest".

Changing them back to "public" seems to fix the issue.

Is there any bug you are aware of that changes content access without user permission ?

Still working on it, if you have any info let me know

Thanks

Wednesday, 02 April 2014 07:49 CDT

tampe125
Hello Wissam,

Admin Tools will never change the permissions of your modules.
However, let's make sure that the problem is indeed caused by Admin Tools. In order to do so, try the following:

1. Try setting the Error Reporting level in your Global Configuration to "None". Many errors are caused by harmless PHP Notices and Warnings being output to the browser, breaking anything which requires HTTP header manipulation such as Joomla!'s session management, AJAX calls and download systems.

2. Try to replicate the issue after disabling the "System - Admin Tools" plugin. If you can still replicate the issue, it is not caused by Admin Tools. Disabling that plugin means that Admin Tools code (including the Web Application Firewall) is not running on your site.

3. If you suspect an issue with the .htaccess file, replace its contents with the contents of the stock htaccess.txt file shipped with every version of Joomla!. If you are on GoDaddy please wait for 1-30 minutes for the changes to be effective. Then, retry loading the problem page. If you can still reproduce the error, then it is not caused by .htaccess Maker.

If doing any of the above resulted in the issue still occurring, it's not related with Admin Tools and we can't help you. If doing any of the above did stop the issue from occurring, we'll have to do some troubleshooting.

First go to Admin Tools, Web Application Firewall, Configure WAF. Make sure "Log security exceptions" is set to Yes; if it's not, set it to Yes and click on Save. Now try reproducing your issue. Immediately after that, please go to Admin Tools, Web Application Firewall, Security Exceptions Log. The latest log entry at the top should have the date and time of when the issue occurred. Please copy the Reason and Target URL here so that we can further help you.

If, however, you do not see a log entry, or the Date and/or IP address do not match your last access, this problem is not caused by Admin Tools' WAF. In this case, you will have to do some .htaccess troubleshooting. You may need to read the general .htaccess troubleshooting page, as well as the page on finding out necessary .htaccess exceptions.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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