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Admin Tools

#20021 Login problem after updating Admin tools

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
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Latest post by tampe125 on Thursday, 08 May 2014 04:51 CDT

user76154
 Hi,

After updating Admin Tools to 3.0 version, when I try to login, on the next page I get 'page not found' error, and then when I type in some other page that should indicate whether I am logged in or not, it shows I am not logged in.

Regards,
Amir.

tampe125
Akeeba Staff
Hello Amir,

where did you get this error?
Can you login in the backend area?
If you can't please follow these steps in order to gain access again.

Davide Tampellini

Developer and Support Staff

๐Ÿ‡ฎ๐Ÿ‡นItalian: native ๐Ÿ‡ฌ๐Ÿ‡งEnglish: good โ€ข ๐Ÿ• My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user76154
Hi,

The error occurs in front end when I try to login.

I can access backend.

I upgraded PHP to 5.4.27 and then updated both Admin Tools and Akeeba Ticket system. That's when the error started.

Prior to that, J3.3 along with Jomsocial 3.2.0.3 were working just fine.

Regards,
Amir.





tampe125
Akeeba Staff
Are you trying to login using a Super Administrator?
Can you please double check if the option Forbid front-end Super Administrator login is enabled?

Davide Tampellini

Developer and Support Staff

๐Ÿ‡ฎ๐Ÿ‡นItalian: native ๐Ÿ‡ฌ๐Ÿ‡งEnglish: good โ€ข ๐Ÿ• My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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