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Admin Tools

#20395 Deactivation Deletes Users

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Latest post by nicholas on Monday, 30 June 2014 15:04 CDT

Monday, 30 June 2014 14:16 CDT

raustin1
 Hello,

My team and I have lately been receiving requests about accounts being de-activated. We're using the feature that de-activates a user after X number of failed attempts.

However, upon further inspection, the users aren't just getting de-activated, but completely deleted. For each user that has had their account de-activated, we can't go and re-activate it, we have to re-create the user.

We're hoping to restore the original functionality of just the de-activation.

Thanks,
raustin1

Monday, 30 June 2014 15:04 CDT

nicholas
I think that your problem is that you have also enabled the automatic deletion of inactive users. Please go to Extensions, Manage Plugins and edit the "System - Admin Tools" plugin. Check these settings: https://www.dropbox.com/s/nbn3ixay4p2dp2n/Screenshot%202014-06-30%2023.03.31.png The Delete inactive users should be set to None. Otherwise the user with the failed login attempts is disabled and then the "Delete inactive users" feature kicks in and deletes the now inactive user.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
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