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Admin Tools

#20429 Login failure

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Admin Tools version
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Latest post by tampe125 on Thursday, 03 July 2014 08:29 CDT

Thursday, 03 July 2014 07:38 CDT

claes
 Hello
When I try to login I have this message:
Fatal error: Uncaught exception 'MaxMind\Db\Reader\InvalidDatabaseException' with message 'Error opening database file (/customers/4/f/5/jamb.se/httpd.www/joomla25/plugins/system/akgeoip/lib/../db/GeoLite2-Country.mmdb). Is this a valid MaxMind DB file?' in /customers/4/f/5/jamb.se/httpd.www/joomla25/plugins/system/akgeoip/lib/vendor/maxmind-db/reader/src/MaxMind/Db/Reader.php:262 Stack trace: #0 /customers/4/f/5/jamb.se/httpd.www/joomla25/plugins/system/akgeoip/lib/vendor/maxmind-db/reader/src/MaxMind/Db/Reader.php(61): MaxMind\Db\Reader->findMetadataStart('/customers/4/f/...') #1 /customers/4/f/5/jamb.se/httpd.www/joomla25/plugins/system/akgeoip/lib/vendor/geoip2/geoip2/src/GeoIp2/Database/Reader.php(56): MaxMind\Db\Reader->__construct('/customers/4/f/...') #2 /customers/4/f/5/jamb.se/httpd.www/joomla25/plugins/system/akgeoip/lib/akgeoip.php(33): GeoIp2\Database\Reader->__construct('/customers/4/f/...') #3 /customers/4/f/5/jamb.se/httpd.www/joomla25/plugins/system/admintools/admintools/pro.php(2380): AkeebaGeoipProvider in /customers/4/f/5/jamb.se/httpd.www/joomla25/plugins/system/akgeoip/lib/vendor/maxmind-db/reader/src/MaxMind/Db/Reader.php on line 262

Regards
Claes

Thursday, 03 July 2014 07:56 CDT

tampe125
Hello Claes,

it seems that your copy of the GeoIP is broken.
First of all you have to manually disable Admin Tools plugin, you can find the required info here (they are the same as you were locked out of your site).

Then you have to manually update the GeoIP plugin, which you can download at this address.
After that, you can enable once again the Admin Tools plugin and you shouldn't have any error anymore.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 03 July 2014 08:05 CDT

claes
Hello Davide

Thank you, now can I login again.

My best regards
Claes

Thursday, 03 July 2014 08:29 CDT

tampe125
You're welcome!

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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