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#20522 Download ID I was given is now changed

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Latest post by nicholas on Friday, 18 July 2014 01:03 CDT

jakhall
 Hi, the download ID I have in all my sites appears to be different now to the one I am seeing when I login to my account on your site?
The problem is, I have 400 sites! Is there any way I can get you to change my main id so it matches the one I have in all my sites? or is there any way this can be done via php my admin?

please help!
Thanks.

nicholas
Akeeba Staff
Manager
The Download ID used to change whenever your password was changed / reset, the email address changed or the password storage method used by Joomla! changed. The latter has unfortunately happened twice, in December 2013 and March 2014. That was beyond our control and it did lead to frustration of users with multiple sites, like you. Unfortunately, you will have to change the Download ID to all of your sites.

We understand the magnitude of this issue, so we made an important change to our site yesterday. The Download IDs will no longer change unless you specifically request them to be reset through the Add-on Download IDs page of our site. This makes sure that even if you reset your password or Joomla! changes the password storage method again you will not have to go through 400 sites entering a different Download ID.

We apologise for the inconvenience, it was caused by events outside our control (namely: Joomla! having to change the password storage method twice for security reasons).

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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