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Admin Tools

#20571 Locked out of admin

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Admin Tools version
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Latest post by dlb on Wednesday, 23 July 2014 14:08 CDT

trogladyte
 I have followed the instructions in these dox (which seem to be talking about entirely different things):
https://www.akeebabackup.com/documentation/troubleshooter/atadminpw.html
https://www.akeebabackup.com/documentation/troubleshooter/atwafissues.html

None of these fixes allow me access to the admin and I am redirected to the frontend. Yesterday I could get in. I think I updated Admin Tools to the latest version while in yesterday, but didn't change any setting if I did. I have just realised over the last couple of days that my ISP does not give me a static IP and that has recently changed.

www.piercerealestategroup.com

dlb
Yes, those two pages are talking about two different ways of protecting the administrative side of your site. With the first, you will be presented with a user ID and password request different from Joomla!'s login screen. With the second, you will be redirected to the front page of the site.

If you have renamed the main.php file, you may still be redirected if your host has a site level cache in place or if your browser cache is holding the renamed main.php in memory. Clear your caches and you should be able to get back in.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

trogladyte
Yep, it was the cache, thanks. Chrome catches me out from time to time. It's a long while since I have used FF regularly, but I remember it seemed to handle cache much better than Chrome. Maybe that's just fuzzy memory too!! LOL!

dlb
You are welcome! I'm glad you got it working again.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

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