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Admin Tools

#21419 Uninstalling Akeeba Subscriptions

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Admin Tools version
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Latest post by on Saturday, 13 December 2014 17:20 CST

Monday, 10 November 2014 12:35 CST

bjmorgan
I know support has ended for Akeeba Subscriptions, but I cannot find a solution to this problem.

I'm trying to uninstall AS, and it appears that the extension is removed when going through the process of removing it via the Extension Manager as explained in the documentation. However, after the AS is uninstalled, my site throws warnings on both the frontend and admin section:

JLIB_APPLICATION_ERROR_COMPONENT_NOT_LOADING

The error goes away when I reinstall AkeebaSubs.

Error Reporting is set to "None"
The /tmp and /log directories exist outside of the site root.

Tuesday, 11 November 2014 01:55 CST

tampe125
Hello Benjamin,

most likely there is one or more plugins that is are uninstalled while uninstalling Akeeba Subscriptions: these would be remnants from 3PD plugins or old plugins we have stopped supporting a very long time ago and were not uninstalled when upgrading to newer versions.
The latter plugins are not part of newer packages, therefore are not uninstalled automatically.

After the uninstallation, you should check the Manage Extension page for any plugins with "Akeeba Subscriptions" in their name and uninstall them.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 12 November 2014 12:42 CST

bjmorgan
Figured this was the case, but no rogue extensions were showing up in the Extension Manager. Ultimately, purged ALL Akeeba Extensions from our site by hunting them down in our database and filesystem (being careful not to remove the FOF files).

Seemed to work and was able to do clean installs of AdminTools and Backup with no issues.

Thursday, 13 November 2014 02:06 CST

tampe125
Great, I'm glad to hear you fixed the issue.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 13 December 2014 17:20 CST

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2014-12-13 17:20 CST

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