Support

Admin Tools

#21433 admin query string problem

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by tampe125 on Thursday, 13 November 2014 01:55 CST

anatom09
 I just installed the admin pro tools in my website, coppying the exact same settings that I have in my 3 other websites.

The problem is that although i log in using the secret url, when i navigate in the administrator panel, it keeps sending admin query string alerts form my IP and then blocking me.

There is only 1 thing I did differently this time, if this helps you.

When restoring the site using akeeba, in Angie, I filled the live url field with "http://www.mastersol.gr" although I usualy leave this blank. Would that make a difference and create a problem?

tampe125
Akeeba Staff
Hello Thomas,

usually that problem is caused by a third party plugin that is trying to load some files from the backend and is not using the secret param.
I'd suggest you to take a look at them.

By the way, which browser are you using? Sometimes it (or some else browser extension) will try to fetch the screenshot of your site, raising a security exception.

The Live URL option should not affect the secret param feature, however to be 100% sure please try to set it to blank and try again.
Please be aware that under some server settings, Joomla needs the live_site param: if your site is acting "weird", please fill it again.

Davide Tampellini

Developer and Support Staff

๐Ÿ‡ฎ๐Ÿ‡นItalian: native ๐Ÿ‡ฌ๐Ÿ‡งEnglish: good โ€ข ๐Ÿ• My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

anatom09
For some reason, this was happening in my workplace PC, and in my home it works perfectly. How is that possible...

tampe125
Akeeba Staff
Are you using the same browser?
Most likely your work PC has one or more extension that tries to grab a screenshot of the admin page, raising a security exception

Davide Tampellini

Developer and Support Staff

๐Ÿ‡ฎ๐Ÿ‡นItalian: native ๐Ÿ‡ฌ๐Ÿ‡งEnglish: good โ€ข ๐Ÿ• My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!