Support

Admin Tools

#21755 Resetting password

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by tampe125 on Monday, 29 December 2014 06:51 CST

jennymac
 Hi Guys,
Here I am again.
I set up a new user for my site and then logged in to check the settings. I set the user to change the password when they logged in, but because I have admin Tools WAF on I can't change the password, or reenter the same one etc.
I also can't log out, or access Admin tools to change the setting as per #9799 because I can't do anything.
When I try to change after the : "You are required to reset your password before proceeding." message I get the 403 error.
Love to know how to get out of this.
Should I disable main.php to get back in? Knew I would get to read that big red message again! (#21658)
Thanks
Jenny

tampe125
Akeeba Staff
Hello Jenny,

if you want to allow users to edit their profiles, you have to turn off the feature Disable editing backend users' properties

Davide Tampellini

Developer and Support Staff

๐Ÿ‡ฎ๐Ÿ‡นItalian: native ๐Ÿ‡ฌ๐Ÿ‡งEnglish: good โ€ข ๐Ÿ• My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

jennymac
I know that Davide but I cannot get to Admin tools to disable it.
I am in a new user's profile. I have to reset the password to progress but the WAF won't let me make any changes so I have a loop going.
If I try to change the password I get a 403 error message. I cannot log out to get into my own (superuser account). I cannot change the password - hence this ticket.
Disable main.php???
Thanks
Jenny

tampe125
Akeeba Staff
Yes, disable main.php file, turn off the protection then re-enable it.
That should fix your problem

Davide Tampellini

Developer and Support Staff

๐Ÿ‡ฎ๐Ÿ‡นItalian: native ๐Ÿ‡ฌ๐Ÿ‡งEnglish: good โ€ข ๐Ÿ• My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

jennymac
Done - yay!
What a long job that turned out to be.
Thanks
Jenny

tampe125
Akeeba Staff
You're welcome!

Davide Tampellini

Developer and Support Staff

๐Ÿ‡ฎ๐Ÿ‡นItalian: native ๐Ÿ‡ฌ๐Ÿ‡งEnglish: good โ€ข ๐Ÿ• My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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