Support

Hi.

I've read your opinion of Extrawatch on the forum. Unfortunately I've already bought it and would like it to work along with Admintools (which I consider indespensible). Checked with the developers and they were unable to help.

Issue:
Valid users were being blocked by AdminTools after I installed Extrawatch component. All blocks are for DFIShield and the target url logged has this format:

http://www.MYDOMAIN.com/?option=com_ajax&module=extrawatch_agent&format=raw&origin=frontend&ewToken=f02d6a136084cc73ba8d72adf5df8b4ef7602193&task=ajax&action=heatmap.include.js&env=ExtraWatchJoomlaEnv&id=0&extraWatchHeatmap=&extraWatchDay=¶ms=get

I added an exception in WAF Exceptions (saw this solution in a post on this forum; not working for me):
Component: com_ajax
View: (All)
Query Parameter: action


I tested by using an incorrect admin url and the Exceptions Log showed two entries: one correct "Admin Query String" entry and another as follows (DFIShield):

http://MYDOMAIN.com/?option=com_ajax&module=extrawatch_agent&format=raw&origin=frontend&ewToken=f02d6a136084cc73ba8d72adf5df8b4ef7602193&task=ajax&action=heatmap.include.js&env=ExtraWatchJoomlaEnv&id=0&extraWatchHeatmap=&extraWatchDay=¶ms=getPara

I'm doing something wrong. What do I specify in WAF Exceptions to stop this from showing? Any solution to this?


Thanks in advance.

Thanks! That seems to work. Only one entry (correct one by Admintools) shows.

I will monitor this over the next few days.

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