Support

Admin Tools

#24960 Call to undefined function apcu_cache_info()

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Wednesday, 18 May 2016 17:20 CDT

dmtalvdal
It seems that Akeeba AdminTools 3.8.3 doesn't work with PHP7
I get an error message : "Call to undefined function apcu_cache_info()" when opening Akeeba AdminTools
I have other sites that works fine, but the only difference is 7.0.4

dlb
I can tell you that Admin Tools 3.8.3 is compatible with PHP 7. I know Nicholas is testing against both 7.0.0 and 7.0.4.

Unfortunately, everyone who can spell PHP is gone for the night. I can only speculate that it is something not installed or not enabled or misconfigured in your PHP 7 installation, but I'm only guessing. If that does not lead you to any answers, please let me know and I'll flag this for Nicholas and Davide in the morning.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

dmtalvdal
Hi Dale,
I actually found out what the issue was.
In configuration.php I had:
public $cache_handler = 'apcu';

But the correct should be 'file' even it said "file" in Joomla administrator.
But once I uploaded the new configuration.php file, it was fixed.

dlb
I'm glad you got it working!


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!