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#25255 Ticket System doesn´t work with Admin Tools?

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Wednesday, 29 June 2016 17:20 CDT

Sunday, 29 May 2016 07:40 CDT

user47631
 Hello Nicholas!
Long time...
Sorry to open this ticket in this section. I could not open it in ticket system section.
Just a question about ticket system. I have not paid yet for a suscription. I want to renew my actualESSENTIAL suscription to DELUXE. But first I would like to check if TICKET is working for me as CORE or Registered.
I installed it as CORE. it is working but when a new ticket is done, never the email by default or managers receive any notification that new ticket is.
I did something wrong? I checked the setup and configuration by default and the Joomla email never receive the notification too..
Thank you in advance.
Regards.
Carlos

Sunday, 29 May 2016 14:24 CDT

nicholas
The ticket system works just fine with Admin Tools. However, Akeeba Ticket System Core does NOT have any plugins and lacks all email features. Therefore it makes perfect sense that you do not receive any emails :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 30 May 2016 03:10 CDT

user47631
Thanks Nicholas!
Just a question more... My annual ESSENTIAL suscription is still working... I have to wait to renew it in order to change to DELUXE status (including Ticket System?) Any discount?
Regards, Carlos

Monday, 30 May 2016 03:35 CDT

nicholas
You can always upgrade to the JOOMLADELUXE subscription. You will receive an automatic discount based on the remaining time in your ESSENTIALS subscription. Upon successful payment your ESSENTIALS subscription will be deactivated and a new JOOMLADELUXE subscription will become active for a full year.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 29 June 2016 17:20 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2016-06-29 17:20 CDT

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