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Admin Tools

#25431 Can not login to backend secret url not working

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Friday, 22 July 2016 17:20 CDT

Wednesday, 22 June 2016 01:16 CDT

Chiwiswebdesign
 I have moved the website to another server and now I can not log in to the backend with the secret code


The server encountered an internal error or misconfiguration and was unable to complete your request

Wednesday, 22 June 2016 02:28 CDT

tampe125
Hello,

what's your secret word? Can you please double check that it's alphanumeric and it doesn't start with a number?
You can manually disable Admin Tools to gain access to your site and then try to change it with something simpler, for example test. An easier word works?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 22 June 2016 04:07 CDT

Chiwiswebdesign
It does not start with a number
I did disable main-disable.php

But he still ask for the secret words

But still gets the wrong message

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request

Wednesday, 22 June 2016 04:14 CDT

tampe125
Did you setup the extra password protection for backend?
If so you can manually disable it, too.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 22 June 2016 04:35 CDT

Chiwiswebdesign
Yes I did the extra password protection

How do I make a new .htaccess and .htpasswd

Wednesday, 22 June 2016 04:46 CDT

tampe125
You can create a new password as described here.
However since you got a server error when you try to use it, I suspect your server does not allow password protection.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 22 July 2016 17:20 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2016-07-22 17:20 CDT

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