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Admin Tools

#25444 can not edit or create user

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Saturday, 23 July 2016 17:20 CDT

kwb
 I am not able to add a user or to edit my Super User information. i have gone into Web Application Firewall and in Configure WAF, under the Joomla Feature Hardening Options, I have set Disable editing backend users' properties to No and wasn't able to change or add a user. Tried Yes with same result. Again, tried No. Cleared cache. When I try to edit or add a user the Save buttons don't do anything. Close is the only functioning button.

dlb
"No" is the correct answer. You've got it stuck in a cache somewhere, Joomla!, browser, PHP, or host. Just set it to no and try it in the morning.

If you need to edit the user now, you can try to disable the System - Admin Tools plugin but you may have a cache problem with the disabling too.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

kwb
Yes, that worked. Thanks.

dlb
You're welcome!


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

System Task
system
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