Support

 Hello.
My own IP has been automatically blocked due to Admin Query String.
But I personally have not logged or tried to log into the site and nobody else with my IP has access to the site.

So I´m asking myself: if it was not me personally, who or what else could have made Admin Query String which ended in automatic blocking?

What can i do to avoid getting blocked in the future? My IP is dynamic, so I can´t set it into the whitelist.

Any ideas how this could have happened?

Best regards

Martin

Martin,

The thumbnail screenshots that some browsers display can cause a phantom login attempt. This is especially true if you use the secret admin parameter since the browser only uses the URL and without the secret parameter it counts as a failed attempt.

You can set Admin Tools up to email you on a failed login attempt, that would tell you when the failed attempt occurred and may lead you to what is doing it.

Hello Dale,

yes, the site has a secret admin parameter set.
I also have set the e-mail notification and I have seen them. I just didn´t recognize that it was my own IP that has made admin query strings and was blocked due to that.

I am 100% sure that at the time this occured I did not klick any screenhots of this website or even logged in. Nothing. Nobody else was able to do this with my IP at that time.
So how can this happen? I am still confused.

Hello Nicholas,

yes, it is the same IP adress. Ich have checked that also yesterday to be sure it is my own IP.

IP workaround ist set to "No" - that is what was recommended by admin tools.
So I think i should not touch it.

Please change the setting to Yes. The detection for that setting is not 100% accurate. You may be one of the rare cases where the recommendation is wrong.

Hello Dale,

ok, I´ll just wait and see if it happens once again.
If so, I will change the setting to Yes.

I only tried to understand what has happened, but I have no idea yet.

Next time I will check if the page is only blocked for me/my IP or everybody before I clean the auto IP blocking log. I missed that yesterday.

So I will wait and see and come back to you if it really happens again.

Thanks until now.

Please let me know when you find out if that fixed it. Have a good weekend!

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