Support

Admin Tools

#25549 ip blocking

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Saturday, 06 August 2016 17:20 CDT

Grafiek
 What to do if i can't reach my own site backend if i am working (temporary) from another computer or from another country?
If i can't reach the backend, i cannot add IP's or make changes in the white list.

tampe125
Akeeba Staff
Hello,

you can manually disable the system plugin using FTP, you can find more info here.

Davide Tampellini

Developer and Support Staff

๐Ÿ‡ฎ๐Ÿ‡นItalian: native ๐Ÿ‡ฌ๐Ÿ‡งEnglish: good โ€ข ๐Ÿ• My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Grafiek
I understand.
But than i need always ftp facilities on a computer.
What, if i use a strange computer that have not installed a ftp programm??
Thanks in forward.

tampe125
Akeeba Staff
Well, in that case you can't do that, unless you know how to manually connect to your site using the built-in functions of your operating system: Windows, Linux and Mac can always start an FTP connection, but you have to manually type all the commands.
If you keep traveling a lot and you don't always have the same IP address, then you'll have to disable the IP whitelist feature, it only makes sense if you connect from a small range of IPs.

Davide Tampellini

Developer and Support Staff

๐Ÿ‡ฎ๐Ÿ‡นItalian: native ๐Ÿ‡ฌ๐Ÿ‡งEnglish: good โ€ข ๐Ÿ• My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!