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Admin Tools

#25720 Administration does not work after update

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Admin Tools version
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Latest post by dlb on Tuesday, 26 July 2016 11:04 CDT

Klimes
 Hello,

I would like to ask you. I updated Admin tools today. From the previous version to latest version 4.0.0. I cannot get to administration after updating.

It says this error.

Fatal error: Class 'F0FPlatform' not found in xxx/www/plugins/system/admintools/feature/blockinstall.php on line 21


When I rename blockinstall.php file, administration works.

I had this error at 3 Joomla site today.

Can it be solved anyhow?

Thank you.

dlb
Please install Admin Tools 4.0.0 twice, back to back, without doing anything in between. Do not uninstall Admin Tools, that will cause you to lose all your settings and logs.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Klimes
Hello,

it cannot be installed 2x, because when I run update I got blank screen and then I cannot do anything until I rename the blockinstall.php

Does file blockinstall.php belong there? I mean to version 4.0.0. because it has date from 2014.

thank you

nicholas
Akeeba Staff
Manager
Please delete the folder plugins/system/admintools before following Dale's instructions. This is necessary due to Joomla screwing up during the update and not replacing the files in that folder. Unfortunately that happens on about 5% of updates. It's a Joomla bug that me and half a dozen other people been trying to fix since Joomla 1.5.5 was released back in late 2007 to no avail :(

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Klimes
Hello Nicholas,

thank you very much for your answer. As I wrote before I get to the admin when I delete file blockinstall.php. Admin works now. Can I delete the file? (I have renamed it )

I still should about 3 more webs I will do it according to the Dale.

I would also like to ask you. I still have in Joomla. Should I uninstall it?


FOF 2.4.3 2015-04-22



and



FOF 2.2.1 2014-03-09


Regards,

Radek

dlb
We do not use those versions any more, but that is a publicly available library so another extension may use them. There is a possibility that if you remove them you could break another extension. You might rename the folders and see if something breaks.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Klimes
Thank you very much for your answer. I deleted older FOF from 1 web yesterday and admin did not work. The older FOF is protected. How should I uninstall it? I do not want to do it in the database.

Can I delete the file blockinstall.php?

dlb
The protected one is a Joomla! Core library. You can not uninstall that one, it will break your site. You actually should have two versions installed, the Joomla! version and the Akeeba version. The current Akeeba version of FOF is 3.0.11, for Joomla! version 3.6 the FOF version is 2.4.3. If disabling or uninstalling the 2.2.1 version affected your admin, then some other extension is still using it and you can not remove it either.

If you do not have FOF 3.0.11 installed, that is the root of the problem. Is that version on your system?


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Klimes
Thank you very much for your help:)

I have this versions. PLease have a look at the attachment. Can I uninstall some of them?

THank you.

dlb
Your attachment did not come through, can you try again please?


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Klimes
I am sorry.

dlb
The locked 2.4.3 version is the Core Joomla! library, you can not uninstall that.

The 3.0.11 version is used by your Admin Tools. Admin Tools will not work without it.

There is no good way to tell if the 2.2.1 or revAA17947 versions are used by any extension. All I can suggest is that you disable them and see if everything works. You do not need to rush to uninstall. I do not have any idea what extensions may have used those versions of the libraries.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Klimes
Thank yuo again for your quick help.

dlb
You are welcome!


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

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