Support

Admin Tools

#25820 The most recent request was denied because it contained an invalid security token. Please refresh the page and try again.

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Saturday, 03 September 2016 17:20 CDT

Thursday, 04 August 2016 09:52 CDT

kadcock
While trying to perform the latest Joomla Update to 3.6.1, after the automatic akeeba backup, I get this screen. This is the first time this has happened. Is there a way to temporarily disable the automatic backup since I have about 4 already from multiple attempts?

The most recent request was denied because it contained an invalid security token. Please refresh the page and try again.

Thursday, 04 August 2016 10:07 CDT

dlb
The security tokens are new in 3.6.1. You can disable the plugin System - Backup on Update. There should be an update to fix this later today or tomorrow. I'm sorry for the inconvenience.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Saturday, 03 September 2016 17:20 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2016-09-03 17:20 CDT

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!