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Admin Tools

#26228 Manual IP Blocking Caused 403

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
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Admin Tools version
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user76287
 Hi,

My site sent the following message a few times with the same IP address in all of them:


Hello,
We would like to notify you that a security exception was detected on your site, BMB Technology, with the following details:
IP Address: 176.232.238.99 (IP Lookup: IP Lookup)
Reason: Admin Query String
If this kind of security exception repeats itself, please log in to your site's back-end and add this IP address to your Admin Tools's Web Application Firewall feature in order to completely block the misbehaving user.
Best regards,
The BMB Technology team


After checking that the IP was the same in all of the security warnings, I logged into the back end -> Admin Tools -> IP blocking and pasted the IP above. When I hit Save And Quit I got this message:

This request is blocked by Admin Tools. Please change this message in the component's options.


Now the front end and the back end do not load anymore!

In the front end I get this:
The www.bmbtechnology.com page isn’t working

www.bmbtechnology.com is currently unable to handle this request.
HTTP ERROR 500


and in the back end I get this:
This request is blocked by Admin Tools. Please change this message in the component's options.

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