Support

Admin Tools

#26903 Please help with admin tools

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Wednesday, 15 February 2017 17:17 CST

akiltrucci
 hello
could you please help me?

i am receiving this message trying to login to my admin backend

Fatal error: Class 'FOF30\Container\Container' not found in /home/innova/public_html/plugins/quickicon/akeebabackup/akeebabackup.php on line 240

this happened once i installed Admin tools

dlb
This is just a little installation problem. First, we want to disable the plugin that is trying to load and can't. Please rename /plugins/quickicon/akeebabackup/akeebabackup.php to /plugins/quickicon/akeebabackup/akeebabackup.bak.

Now you should be able to log in to the back end, please install Admin Tools twice, back to back, without doing anything in between. Do not uninstall, that will cause you to lose all your settings and logs. This "install twice" trick usually works around a bug in the Joomla! installer where it fails to copy all of the files during an installation or update.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!