Support

Admin Tools

#35168 Allow direct access to these files

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Admin Tools version
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Latest post by on Wednesday, 02 June 2021 20:17 CDT

videopalng

Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!

 

Reading the information here for the inability to save configuration and some other pages in the Joomla admin console. https://www.akeeba.com/documentation/troubleshooter/athtaccessexceptions.html

Is the first image the what it mean by Allow direct access to these files

as the second image contained the error I see.

If I am not correct with the first image, kindly tell how to get the Allow direct access to these files

tampe125
Akeeba Staff

Hello,

there's no need to create exceptions in Admin Tools for core Joomla actions. The problem is caused by something else.

To be 100% sure, you can do this quick test: disable Admin Tools System plugin and replace your current .htaccess with Joomla default one. In this way Admin Tools is completely disabled. If you still have issues, these are not caused by Akeeba software.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
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