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Admin Tools

#35261 Login failure

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
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PHP version
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Admin Tools version
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Latest post by on Saturday, 19 June 2021 20:17 CDT

komir

Hi is it possible to get more info on notification "Login failure" what credential is wrong (username, pass or something else)?

Thank you

4M CAD profesionalni CAD alat

nicholas
Akeeba Staff
Manager

You can get the username but not the password. The latter wass a security concern and was removed.

To get the username go to administrator, Components, Admin Tools, Web Application Firewall, Configure WAF, Hardening Options and set Log usernames to Yes.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

komir

We have misunderstood.

I have in mind to get information why is user blocked, because of wrong Username or wrong Password

4M CAD profesionalni CAD alat

nicholas
Akeeba Staff
Manager

Joomla does not make this information available, also for security reasons. However, if you are logging the username (following the instructions in my previous reply) it's easy for you to infer what the problem is. I thought it should be obvious.

If the username in the blocked requests log exists on your site the problem was the wrong password OR the user is blocked. In this case open the user account in Joomla's Users page. If it's blocked, that was the problem. It it's not blocked, the problem is the wrong password.

If the username in the blocked requests log does NOT exist on your site then the problem is using the wrong username.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
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