Support

It's not a matter of www and non-www. The redirection you created is wrong. You need to redirect old-url to new-url without putting in the URL to your site in there. Please read the documentation and the information on your screen.

Yes, I do understand but I still don't see how this is possible if you are using Admin Tools Pro 6.0.6 and the non-www to www redirection happens through the .htaccess file generated by its .htaccess Maker since we have the same setup and it works correctly.

For example, we have this redirection:

Visiting this: documentation/akeeba-backup-documentation/alternative-cron-script.html
Takes you here: /documentation/akeeba-backup-documentation/automating-your-backup.html#alternative-cron-script

We also have the non-www to www redirection i.e. visiting https://akeeba.com takes you to https://www.akeeba.com

Try visiting this URL:

https://akeeba.com/documentation/akeeba-backup-documentation/alternative-cron-script.html

It takes you to https://www.akeeba.com/documentation/akeeba-backup-documentation/automating-your-backup.html#alternative-cron-script as intended.

You can even try with HTTP instead of HTTPS. It still works because the HTTP URL is transformed to HTTPS due to the HSTS policy and then the URL redirection kicks in.

Based on the above, I have to conclude that the non-www to www redirection is not taking place through our generated .htaccess file or you've modified that code or you have not regenerated your .htaccess file after upgrading Admin Tools the past several months.