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Latest post by on Sunday, 27 June 2021 20:17 CDT
When trying to access the admin login, i get placed back on the homepage as if I had a secret URL for the login. But I do not have a secret URL set. I have to continually use the rescue URL as if I was locked out to access the admin side.
headcakemedia.com
I unblocked my IP several times. I tried adding my IP to the "never block" list and now I can access my login page.
My question is still open however. Why didn't unblocking my IP fix the issue? How did the issue continue right after I unblocked my IP?
Hello,
can you please take a look at the Blocked Request Log and search for your IP? What's the reason for the block?
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
So I was blocked out again this morning. It seems whenever I go to the /administrator url for the first time each day, I get bumped back to the home page and locked out. I used the recovery url again and was able to get to the error log. I only found my IP (range) in there once!
Reason: Admin Exclusive Allow IP List
URL: https://headcakemedia.com/administrator/index.php?option=com_login&task=logout&59742b77babd0f0cbd55c4d452f6065c=1
Does that reason mean it's just me adding my IP to the white list? I saw no other blocked error.
This means that you enabled the Admin Exclusive Allow IP List feature, but the IP you entered is not the one you are currently using. I strongly suggest you to disable such feature if you do not have a static IP (ie a fixed one that doesn't change).
You can find the switch inside the Configure WAF page, in the first tab
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
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