Support

Admin Tools

#35674 Joomla 4.0 Warning

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by dunwin on Thursday, 19 August 2021 12:10 CDT

Thursday, 19 August 2021 11:38 CDT

dunwin

Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!

We are currently starting to looking at Joomla 4 on our test system.

We have upgraded to Joomla 3.9

When we run the Joomla 4.0 check we get a warning about potential upgrade issue (see screen shot attached). 

We have the latest version of Admin tools.

Any ideas on if we have to or how we resolve this prior to moving to Joomla 4.0

Thanks

 

 

 David Unwin - London UK

Edited by on 2021-09-18 20:45 CDT

Thursday, 19 August 2021 11:50 CDT

nicholas

Please read https://www.akeeba.com/news/1748-joomla-3-10-and-4-0-common-issues.html under the heading “I am trying to update to Joomla 4 or install a Joomla 3.10/4.0 update and it tells me that your software is incompatible.” towards the bottom of the page.

TL;DR: Bug in Joomla. I have reported it THREE TIMES: a year ago, two months before the 4.0 release, one month before the 4.0 release. Still not fixed, still misleading, still Joomla essentially defaming third party developers because of its own bugs.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 19 August 2021 12:10 CDT

dunwin

Hi Nicholas,

Thanks for the speedy reply considering how busy you guys must be. Sounds like I was a bit too quick off the mark in starting to test.

Kind regards

David

 David Unwin - London UK

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!