I've got a situation whereby Admin Tools Pro is automatically blocking my I.P. address whenever I try to add a new Temporary Super User. I don't understand why this is happening. I get an email that says that the reason is "nonewadmins". Can you help?
#37717 Admin Blocked
Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket
Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Environment Information
Joomla! version
4.1.5
PHP version
7.4.30
Admin Tools version
7.1.10
Latest post by tampe125 on Monday, 12 September 2022 02:21 CDT
Thursday, 08 September 2022 15:13 CDT
enclavecoa
Friday, 09 September 2022 02:34 CDT
tampe125
Akeeba Staff
Hello,
this happens because you enabled the option "Disable editing backend users' properties", this will block the creation/editing of Manager, Administrator or Super Administrator.
Please disable that option and try again, it should work.
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Friday, 09 September 2022 12:37 CDT
enclavecoa
I disabled the setting that you described above and I'm still having a problem. After disabling the setting, I logged off of my Administrator account and tried to logon as on of my temporary Super User accounts. I was immediately told that I was a spammer anf my I.P. was blocked. Is there something else that I need to do?
Monday, 12 September 2022 02:21 CDT
tampe125
Akeeba Staff
You should take a look at the Blocked Requests Log, it will tell us the reason for the block and we can start working on that.
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!