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Admin Tools

#37743 500 error after completing quickset up wizard

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
4.2.2
PHP version
8.1.1
Admin Tools version
7.1.10

Latest post by nicholas on Thursday, 15 September 2022 00:13 CDT

Wednesday, 14 September 2022 22:44 CDT

deanwright

Hi,

After installing admin tools and completing the quick set up screen, I get a 500 error on the front and back ends of the site.

The settings I used are on the attached screenshots.

I've restored from Cloudaccess backup and gone through the process again, same result.

When I set "Create a security tightening .htaccess" to NO it installs fine with no error.

I've attached my .htaccess.txt and .htaccess without the .txt files from the http directory.

The site address above is now restored back to pre admin tools installation

Many thanks

Dean

 

 

 

 

 

 

Thursday, 15 September 2022 00:13 CDT

nicholas

When you ran the configuration wizard, right above the button to complete the wizard there's a text area with some links, telling you to print it out. The same links are sent to all Super Users by email (if email works correctly on your site) when you click the button and before any settings are applied.

One of these links is https://akee.ba/500htaccess4 which has the troubleshooting instructions for your use case. Please follow them.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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