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Admin Tools

#39949 to put the download id

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
4.4.1
PHP version
8.2.11
Admin Tools version
n/a

Latest post by HDcms on Monday, 11 December 2023 06:11 CST

HDcms

Hello

I can't find where to put the parameter tab in the amin tools configuration (nor in the documentation) where to put the download id

nicholas
Akeeba Staff
Manager

The documentation has a page called Entering your Download ID. Please follow the instructions on that page.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

HDcms

HI

Thank you for your prompt response I read this page, but the id was actually wrong. I clicked on configuration and copied/pasted the additional id I got the error message I already got See the pictures

Regards

nicholas
Akeeba Staff
Manager

Further steps if a download was available before entering a new Download ID

Joomla applies the Download ID when it is looking for updates, not when it tries to download updates. This is a weird implementation detail that dates back to design decisions made before Joomla 1.6 was released, back in 2009. Unfortunately, this means that entering a new Download ID after Joomla shows that updates are available does NOT apply the new Download ID immediately and causes updates to fail.

The solution is simple. Go to System, Update, Extensions and click the Find Updates button in the toolbar BEFORE trying to install the update to Admin Tools.

If this doesn't work, go to System, Maintenance, Clear Cache and click on the Delete All button in the toolbar. Then go back to System, Update, Extensions and click the Find Updates button. This should allow you to install the update to Admin Tools just fine.

Also read: https://www.akeeba.com/documentation/admin-tools-joomla/update.html#update-refresh-cache

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

HDcms

Thanks

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