Support

Hello everyone,

I have a problem when trying to register new emails through the newsletter component.

I'm using Yootheme's builder pro, which allows me to add into my website a newsletter component (linked to Mailchimp).

Anyway, everything works fine in the website, but if I try to add a new email in the newsletter box and click on "Iscriviti" (Subscribe), nothing happens.
A message should appear saying that your registration was successful and then receive an email for confirmation. But nothing happens.

Somehow I made it work on my IP, and I guess the problem is connected to Admin Tools' Web Application Filter.

I don't know how to make it work on every IP, so that any client could subscribe.

I've looked up online and found no solution to this problem. Any clue how I could solve this?

Thanks in advance, 

Marco

P.S.: I've attached a screenshot of how it should work. As I said, it works fine on my IP. But it doesn't work on my phone or on any other IP. 

Salve Davide, dove trovo il blocked log request? Ho provato a guardare nel pannello di Admin Tools ma non l'ho trovato...

Niente, trovato, scusa! 

A parte i primi 404 Shield molto intuibili, come risolvo il problema dei "template= in URL"?

Dal link si capisce che avviene quando si prova a registrarsi alla newsletter.. 

Ho visto che potrei aggiungere l'IP alla lista sicura, ma non posso pensare di farlo per ogni cliente che prova, anche perchè me ne accorgerei tardi...

Fantastico, grazie mille! Ora funziona!

Era un po' complicato capire dove mettere mano.. Grazie!