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#28652 my access to localhost joomla backend blocked after installing admin tools. need urgent support from your side

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Admin Tools version
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Latest post by on Wednesday, 22 November 2017 17:17 CST

Philippe DANAUX
Saturday night, just a couple of days ago, we bought the full package akeeba pro, admin tools and yesterday we installed it admin tools in our localhost joomla 3.8.1 (localhost running in WAMPSERVER 3.0.6, apache 2.4.23, php 5.6.25 and mysql 5.7.14). Any other testing web sites in our localhost are healthy and running. Only this test site with admin tool installed is block

Today, monday 23 october 2017, we cannot work on development because of your component admin tools.

When opening the localhost/mytng/administrator is is giving me this message:

"You are a spammer, hacker or an otherwise bad person. If you are the administrator of this site and have blocked yourself on accident please visit http://localhost/mytng/administrator/[email protected] where [email protected] is the email address of your (Super User) account."

Please, would you be so kind to say absolutely in details what I have to do in my localhost phpmyadmin to kick out that admin tool from my joomla test site?

This is a urgent matter, of high importance, please, take this ticket in top priority.

Thanks in advance,

Ronald

tampe125
Akeeba Staff
Hello,

please take a look at this page of the docs:
https://www.akeebabackup.com/documentation/admin-tools/web-application-firewall.html#help-locked-out

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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