Admin Tools

#30527 Moved site No admin access

Posted in ‘Admin Tools for Joomla! 4 & 5’

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Environment Information

Joomla! version

n/a

PHP version

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Admin Tools version

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Latest post by on Wednesday, 19 December 2018 17:17 CST

Sunday, 18 November 2018 18:22 CST

mrupshot

Hi,
I created a new version of my site in a folder (example.com/new).
I installed and manually configured Admin Tools Pro in the new site.
I then moved the new site to become the active site on the server.

In the URL address bar, I changed:
http://example.com/new/administrator/index.php?examplepassword
To
http://example.com/administrator/index.php?examplepassword

But When I tried to access the administrator, I got a 404.
Please help.

Monday, 19 November 2018 02:22 CST

nicholas

Please remove the .htaccess and .htpasswd files from your site's administrator folder. Then go back to Admin Tools and re-enable the Administrator Password Protection.

If you still get the 404 error after re-enabling the Administrator Password Protection you need to contact your host and tell them this:

Your server is configured to use custom HTTP error documents. These documents are either inaccessible or simply do not exist. This causes HTTP Basic Authentication for my site's administrator folder to fail since the custom HTTP 401 error document does not exist and results in a 404 error. Please disable custom error documents from Apache or point me out to the instructions which will let me do that.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 19 November 2018 05:32 CST

mrupshot

Thank you Nicholas!
That worked.

Monday, 19 November 2018 07:32 CST

nicholas

You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

Wednesday, 19 December 2018 17:17 CST

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