Support

We are having issues with Admin tools blocking a module to pull in an instagram feed.

We have purchased 2 modules and have the same issues with both.

1st one is from Codeboxer, they said:

Tell them technically

http_response = $http->get('https://www.instagram.com/'.$username.'/?__a=1'); something like this where the $username is instagram username
The response shows status code 200 but body is empty



The second one is from Jooma UX and there is a forum post here but i dont know how to add the exception they mention or what it should look like: https://joomlaux.com/forum/jux-kb-slideshow/15862-can-t-load-images.html#35113

Please can you advise the social feed is on this page https://www.ontariobybike.ca/bike-media/social-media

regards Tony

The second one is easy. In .htaccess Maker, add

modules/mod_jux_ken_burns_slideshow/elements/juximagefolder.php

on a new line in the field "Allow direct access to these files".

I'm pretty sure the answer is the same for the first one. The module is directly calling a php file instead of going through the Joomla! index.php file. You will always need to add an exception for that type of situation. Now, the next question is: What php file is the module calling? You may be able to see a 403 error in the server error log. You may be able to see the error by changing the Error Reporting to "Development" in the Joomla! Global Settings screen. You may be able to see it in your browsers Developer Tools screen. And if all else fails, ask the developer. They gave you the right answer to the wrong question before. It isn't the answer coming back that is being blocked, it is the php file that is trying to ask the question. (I think.)

Thanks for getting back to me so quickly, sadly i added the line to the htaccess maker and saved it but no change? any ideas?

There are several possibilities:

1. Some hosts cache the .htaccess file so changes to it may take some time to be effective. Please try the current setup again to see if maybe this was the problem.
2. I took the path and file name from the forum post that you referenced. Please check to make sure that the path is correct and everything is spelled correctly.
3. Let's make sure the problem is where we think it is. Please rename your .htaccess file and then rename htaccess.txt to .htaccess. Does the problem go away? The htaccess.txt file is Joomla!'s "plain vanilla" .htaccess file that ships with the program.

Thanks for the info, it looks like i have cloudflair funning which may have been caching, i have disabled this for now to see if tbat fixes the issue. I even disabled your plugin and reverted to the standard htaccess fils but it still did not work so im thinking cloudflare caching must me the issue. (or at least hoping!)

With the plugin disabled and the .htaccess file switched back to the standard one, Admin Tools is completely out of the picture. Hopefully disabling Cloudflare will fix it.

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