Support

Akeeba Backup for Joomla!

#21890 Post Processing Engine: Upload to Dropbox

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Tuesday, 20 January 2015 01:35 CST

user81481
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
The Backup process completes without errors.
But whwn I try to set up the Post Processing Engine, choosing the Upload to Dropbox solution, the system fails the first Authentication Phase. A pop up windows appears that tries to open the following url: http://82.63.156.165:10080/aw_sviluppo_oric/administrator/index.php?option=com_akeeba&view=config&task=dpeoauthopen&engine=dropbox but the windows is blank and it all stops like that... no errors... just a blank page with no explanation....

Help!!!!

Luca Sabia
Planet Office

nicholas
Akeeba Staff
Manager
Please go to your site's Global Configuration and set:
Debug Site: Yes
Error reporting: Development
Then go back to Akeeba Backup and redo the first authentication step. You should now she the PHP error message.

If you see an error regarding curl_open or another function starting with curl_ please contact your host and ask them to enable the PHP cURL module. If it's any other error message or you don't understand what you're seeing please copy and paste the exact error message here.

Afterwards please remember to go back to your site's Global Configuration page and set Debug Site to No and Error Reporting to None (or Default, whichever you prefer).

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user81481
OK....

This is the PHP Error Message:

Notice: Use of undefined constant CURLOPT_SSL_VERIFYPEER - assumed 'CURLOPT_SSL_VERIFYPEER' in /var/www/aw_sviluppo_oric/administrator/components/com_akeeba/engine/Postproc/Dropbox.php on line 69 Notice: Use of undefined constant CURLOPT_VERBOSE - assumed 'CURLOPT_VERBOSE' in /var/www/aw_sviluppo_oric/administrator/components/com_akeeba/engine/Postproc/Dropbox.php on line 69 Notice: Use of undefined constant CURLOPT_HEADER - assumed 'CURLOPT_HEADER' in /var/www/aw_sviluppo_oric/administrator/components/com_akeeba/engine/Postproc/Dropbox.php on line 69 Notice: Use of undefined constant CURLINFO_HEADER_OUT - assumed 'CURLINFO_HEADER_OUT' in /var/www/aw_sviluppo_oric/administrator/components/com_akeeba/engine/Postproc/Dropbox.php on line 69 Notice: Use of undefined constant CURLOPT_RETURNTRANSFER - assumed 'CURLOPT_RETURNTRANSFER' in /var/www/aw_sviluppo_oric/administrator/components/com_akeeba/engine/Postproc/Dropbox.php on line 69 Notice: Use of undefined constant CURLOPT_CAINFO - assumed 'CURLOPT_CAINFO' in /var/www/aw_sviluppo_oric/administrator/components/com_akeeba/engine/Postproc/Dropbox.php on line 69 Fatal error: Call to undefined function Akeeba\Engine\Postproc\Connector\curl_init() in /var/www/aw_sviluppo_oric/administrator/components/com_akeeba/engine/Postproc/Connector/Dropbox.php on line 915


What shall I do now?


nicholas
Akeeba Staff
Manager
Please contact your host and ask them to enable the PHP cURL module, exactly as I said in my previous post :)

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!