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Akeeba Backup for Joomla!

#22087 Akeeba Backup and Admin Tools not in Components Menu

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Akeeba Backup version
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Latest post by dlb on Monday, 16 February 2015 10:57 CST

Monday, 16 February 2015 10:26 CST

jordand714
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

After updating Akeeba Backup to 4.1.2 I saw the warning about JSN PowerAdmin. Sure enough both Akeeba Backup and Admin Tools no longer appear in my Components menu even though they are installed and published.

I tried uninstalling JSN PowerAdmin and the uninstall appeared successful. However, even after clearing cache, browser cache, logging out of administrator and then logging back in Akeeba Backup and Admin Tools still do not appear in the components menu.

Is this related to the warning you recently added? Is there some way I can manually repair what has gone wrong? If you need admin access to the site I will be happy to provide.

Thanks.

Monday, 16 February 2015 10:57 CST

dlb
Please re-install the two components and that should fix the problem. Do not uninstall, that will cause you to lose your settings and possibly your stored backup archives.


Dale L. Brackin
Support Specialist


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Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


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