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Akeeba Backup for Joomla!

#25734 Restoring Akeeba Backup 5.0.4 archive

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Akeeba Backup version
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Latest post by on Friday, 26 August 2016 17:20 CDT

davidgott
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

This is in reference to Tickets #25244, #25331, #25345, etc. My website has been corrupted and MUST be restored from a backup made with Akeeba Backup 5.0.4. I have followed the directions re: deleting the files installation/platform/steps.php and installation/platform/iniprocess.php after extraction, but before running the installer. However, even after deleting those files it still hangs at "Finalizing restoration stuck updating .htaccess". Is there something else that I need to do?

dlb
That is a known problem in the 5.0 series. The restore is complete, it is trying to do one last step that it should not do. You can break out of the restore and your site should be fine.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

davidgott
O.K., thanks. That's what I wanted to know. The site does seem to be working fine. I'll be sure to upgrade to Akeeba Backup 5.1.2 right away!

dlb
You are welcome! The issue is fixed in the 5.1 series.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

System Task
system
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