Akeeba Backup for Joomla!

#27651 Backup Fails due to SH404 tables

Posted in ‘Akeeba Backup for Joomla! 4 & 5’

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Environment Information

Joomla! version

n/a

PHP version

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Akeeba Backup version

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Latest post by on Thursday, 01 June 2017 17:17 CDT

Tuesday, 02 May 2017 08:05 CDT

benyates80

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

When running the backup, I get the following error. I have looked through troubleshooting but can't see how to fix it. I have disabled the sh404 plugin. Can you help me overcome this please?

Akeeba\Engine\Dump\Base :: Database Error: Table 'byates80_belle.nawbk_sh404sef_aliases' doesn't exist SQL=SHOW CREATE TABLE `nawbk_sh404sef_aliases`

Tuesday, 02 May 2017 08:23 CDT

tampe125

Hello,

if you connect to your database using phpMyAdmin, the table is there? Can you view its data contents?
Inside Akeeba Backup, in Exclude Tables from backup, such table is listed?
If so, please try to exclude it from the backup.
If it's not listed, I suspect your database is corrupted: even if the table has been deleted, your database still thinks that it is here. Please let me know if that fixes your issue, otherwise I'll have to connect.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 02 May 2017 09:03 CDT

benyates80

Thank you.
I can't find the table in the database and it won't let me exclude it either.
Please could you take a look?

Tuesday, 02 May 2017 09:18 CDT

tampe125

mhm... in this case you have to contact your host.
Your database thinks there's a table while in reality it doesn't exist. That's something that only your host can fix.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 01 June 2017 17:17 CDT

System Task

system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Edited by on 2017-06-01 17:17 CDT

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