Akeeba Backup for Joomla!

Tuesday, 06 June 2017 06:11 CDT

the gorilla

Hello Akeeba,

Akeeba Backup cron reports that my php version is 5.6.30.

You are using Joomla! 3.7.2 on PHP 5.6.30 (cli)

However, my Joomla installation is using php 7.0.19. This exact same issue exists on my Wordpress installations so this is not unique to Joomla. By the way, I'm hosting with SiteGround.

I'm sure there is a self-evident reason for this, but I'm not getting it. I'd appreciate it if you would enlighten me.

Many thanks and still love Akeeba Backup and Tools!

Chris

Tuesday, 06 June 2017 06:37 CDT

nicholas

The version of PHP you are using on your web server and the PHP version you are using on CLI can be different as they are two different and completely separate executable files. Please consult with your host for the correct path to the PHP 7.0 CLI executable. Once you get it (e.g. /usr/bin/php70/php-cli) use it in your CRON command line.

For example, if your current CRON command line reads:

/usr/bin/php /home/myaccount/public_html/wp-content/plugins/akeebabackupwp/app/cli/backup.php

and the correct path to the PHP 7.0 CLI executable is /usr/bin/php70/php-cli then the correct CRON command line should read

/usr/bin/php70/php-cli /home/myaccount/public_html/wp-content/plugins/akeebabackupwp/app/cli/backup.php

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 06 June 2017 08:09 CDT

the gorilla

Based on your answer I had a look at the php version that was set on my SiteGround account and it turned out, as you suggested, that the server was set to an older version. This is an issue with the way the SiteGround cPanel reports the php version that is a little counter-intuitive.

Thanks for the reply.

Tuesday, 06 June 2017 12:51 CDT

nicholas

cPanel has a very confusing behavior which, however, does make sense if you think about it. The PHP version it reports is the PHP version cPanel itself runs under, not the PHP version your site runs under. The former is set at the time cPanel is installed or updated. The latter is something you can set per directory on your site. And that's exactly why it doesn't report the site's version of PHP: it can vary by directory. It's perfectly possible to have ten different scripts in ten different subdirectories of the same hosting account, each running a completely different version of PHP than the others. It's even possible to have a different PHP version in the front-end and back-end of your site leading to some incredible issues which are hard to debug and harder to explain to clients.

So, never, ever, EVER trust the PHP version reported by cPanel. It has nothing to do with your site.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 07 June 2017 09:03 CDT

the gorilla

Thanks again for the support.

Regards,
Chris

Support