Support

Akeeba Backup for Joomla!

#30326 dreamhost backup in "west" instead new "east" storage

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Thursday, 08 November 2018 17:17 CST

victorwooten
Dear support team,

First of all thanks a lot for the new possibility selecting the east/west cloud storage when doing a backup with dreamhost.

The old storage was “west” and the new is “east”. I noticed that “East“ is preference now.
But unfortunately the backup will be saved in the old storage “west” instead of the new east.

By the way both storages have the same name but I think it should Work because you can choose east or west.

Can you help me why this is not working?

Thanks a lot
Frank

tampe125
Akeeba Staff
Hello,

can you please attach the backup log?
In this way I can review what's going on during your backup

Davide Tampellini

Developer and Support Staff

๐Ÿ‡ฎ๐Ÿ‡นItalian: native ๐Ÿ‡ฌ๐Ÿ‡งEnglish: good โ€ข ๐Ÿ• My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

victorwooten
Hello,
Log File attached.
Thanks a lot for your help :-)

tampe125
Akeeba Staff
Thanks for your report.

There was indeed a problem with the DreamObject post-processing engine.
I just fixed the issue, can you please download the latest dev release and try again? That should fix your issue.

Davide Tampellini

Developer and Support Staff

๐Ÿ‡ฎ๐Ÿ‡นItalian: native ๐Ÿ‡ฌ๐Ÿ‡งEnglish: good โ€ข ๐Ÿ• My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

victorwooten
Thanks! Yes, its working with the latest dev release :-)

tampe125
Akeeba Staff
Great!
You're welcome!

Davide Tampellini

Developer and Support Staff

๐Ÿ‡ฎ๐Ÿ‡นItalian: native ๐Ÿ‡ฌ๐Ÿ‡งEnglish: good โ€ข ๐Ÿ• My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!