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Akeeba Backup for WordPress

#37474 Fatal error activation

Posted in ‘Akeeba Backup for WordPress’
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Environment Information

WordPress version
5.9.3
PHP version
7.4
Akeeba Backup version
7.6.10

Latest post by nicholas on Saturday, 16 July 2022 12:31 CDT

adrienlabigne

Hi,

 

I got a Fatal error when I want to activate Akeeba Backup on one of our website :

Fatal error: Uncaught Error: Class 'SimpleXMLElement' not found in /var/www/html/wp-content/plugins/akeebabackupwp/app/Awf/Database/Installer.php:331 Stack trace: #0 /var/www/html/wp-content/plugins/akeebabackupwp/app/Awf/Database/Installer.php(301): Awf\Database\Installer->openAndVerify() #1 /var/www/html/wp-content/plugins/akeebabackupwp/app/Awf/Database/Installer.php(94): Awf\Database\Installer->findSchemaXml() #2 /var/www/html/wp-content/plugins/akeebabackupwp/app/Solo/Model/Main.php(61): Awf\Database\Installer->updateSchema() #3 /var/www/html/wp-content/plugins/akeebabackupwp/helpers/AkeebaBackupWP.php(223): Solo\Model\Main->checkAndFixDatabase() #4 /var/www/html/wp-includes/class-wp-hook.php(307): AkeebaBackupWP::install() #5 /var/www/html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters() #6 /var/www/html/wp-includes/plugin.php(474): WP_Hook->do_action() #7 /var/www/html/wp-admin/plugins.php(194): do_action() #8 {main} thrown in /var/www/html/wp-content/plugins/akeebabackupwp/app/Awf/Database/Installer.php on line 331

What can I do ?

Thanks in advance !

nicholas
Akeeba Staff
Manager

Please ask your host to enable the SimpleXML PHP extension for the PHP version you are using. It is a requirement for using Akeeba Backup. It's used to parse XML files, including the XML file with the database structure.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

adrienlabigne

Perfect !
SimpleXML was not installed on the old server.

Thanks !

nicholas
Akeeba Staff
Manager

You're welcome! If only all tickets were as easy to address :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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