I've been running in a new problem yesterday.
I made and downloaded a complete backup of the website just minutes before crashing it completely.
I erased everything from the server and the database before uploading the archive and kickstart.php.
And then, I get this message from Angie (whatever the option settings are; i've tried various combinations):
Database error processing line 0
Database server error reply:
SQL=CREATE TABLE `wp_ak_params` (`tag` varchar(255) NOT NULL ,`data` longtext NULL , PRIMARY KEY (`tag`)) ENGINE=InnoDB DEFAULT COLLATE utf8mb4_unicode_ci
Raw query text:
CREATE TABLE `#__ak_params` (`tag` varchar(255) NOT NULL ,`data` longtext NULL , PRIMARY KEY (`tag`)) ENGINE=InnoDB DEFAULT COLLATE utf8mb4_unicode_ci
Using phpMyAdmin, i tried the query directly and got the following message:
#1071 - Specified key was too long; max key length is 767 bytes
Considering the problem could be linked to the host, I tried to restore the website on another server: I get the exact same error.
I've seen in ticket #24358 that I'm not the only one to have same trouble... But I do not have the same means as Paul to regenerate a new backup, unfortunately.
Can you help me on this?
Thanks in advance!
PS: credentials to access the server are still the same (see ticket #24321)
|Which documentation pages did you read?||angie-installers.html#angie-common-database|
|Which troubleshooter articles did you read?||troubleshooter/abidatabase.html|
|Have you searched the tickets before posting?||Yes|
|Did you already run the log analyser (ALICE)?||Not Applicable|
|WordPress version (in x.y.z format)||4.4.1|
|PHP version (in x.y.z format)||5.5.25|
|Host (who is hosting your site, not your domain)||http://www.west263.net/|
|Akeeba Backup version (x.y.z format)||1.6.2|