Support

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 1.5.10
PHP version: not relevant
MySQL version: not relevant
Host: not relevant
Akeeba Backup version: not installed

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it. (Not available)

Description of my issue:

I would like to backup an installation remotely with akeeba backup BUT I cannot install akeeba backup due to server/directory security and I cannot access via FTP. I can however, get full access to the Joomla Admin. How can I backup a complete Joomla installation without being able to install akeeba backup on that server and without access to FTP on that server - BUT with access to Joomla Admin please?

Really hope that this is possible as the client really needs a backup!

Regards
Jonathan

It's a clients setup - the host is a private host - and not very forthcoming with FTP access or cpanel access.

Short of taking a snapshot and then recreating the whole site again I'm not sure what the best path to go is. I guess keep persisting with FTP access. We've asked them to install akeeba backup themselves to overcome the issue - but even that is taking a long time.

Gives the industry a bad name!

Thanks for your very prompt reply.

Regards
Jonathan